For Brokers & Reps

No. BOLTA never touches deal money — no commissions, deposits, bonds, rents or success fees pass through the platform, and we take no cut of any deal. That's contractual, not just positioning: our Terms expressly state we're not a party to any transaction, hold no money, and disclaim any entitlement to commission. The only thing you pay BOLTA is your subscription.

If your tenant is not retained, then directly with the operator, agent or landlord on the other side of the deal — agree your commission terms with them and invoice them firm-to-firm, exactly as you would off-platform. Operators on BOLTA expect this: their side of the deal is done on terms negotiated directly with you, the introducing broker. Your deal record on BOLTA (shortlist, their acceptance, tours, quotes) documents the introduction if you ever need to evidence it.

No — disclosure is your call, deal by deal. Run a deal confidential and your client's identity is hidden from everyone you involve; operators can respond, quote and hold space without knowing who the client is. Some operators make their acceptance conditional on disclosure and a tour so they can check for conflicts. When you do nominate the client and arrange an inspection, that's the moment to confirm your fee position with the operator or agent — disclosure, inspection and fee terms travel together. One caution: the deal title is written by you and is visible to every firm you involve — if you put the client's name in the title, they'll see it, confidential or not.

Only the firms you involve — and involving them is the point. When you shortlist a space, the deal is sent to that space's operator or listing agent so they can verify the rate and availability and respond; it enters their pipeline from that moment. Longlisting is private research — nobody is told. Firms whose spaces you haven't shortlisted (or messaged, or invited) never see the deal, your pricing or who else is on it. And like email, once a firm has been shown the deal, they keep what they've seen. Every deal has a "Who can see this deal?" panel showing exactly which firms have been shown, when, and how they've responded.

Yes — BOLTA is built for teams. Invite colleagues to your organisation and deals are worked together: shared pipeline, shared deal records, handovers without forwarding email chains. Each active colleague needs their own seat under your subscription.

Serviced and managed inventory is live from Rubberdesk — rates and availability read straight from the operator's listings, not a copy. Lease listings come from the listing agents. Then verification does the real work: shortlisting a space sends the deal to its operator or agent to confirm the rate and availability, and confirmed spaces carry a dated "Verified" badge on your deal — so you can see exactly how fresh every number is. Treat unverified rates as indicative, and confirm the position at inspection.